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Receptionist - State Farm Agent Team Member

Full Time in Oneonta - NY

Responsive recruiter
Benefits
  • Simple IRA
  • Hiring bonus
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCYOur agency opened in 2025 and is currently a small but growing team of two, with a strong focus on building something meaningful from the ground up. Prior to opening the agency, I spent several years as an Area Manager with Enterprise Rent-A-Car, where I developed a passion for leadership, team development, and performance-driven environments. After being recruited by State Farm, I saw an opportunity to create a business that combined competitiveness, teamwork, and long-term impact.Family is a major priority here - I’m married with two children, and that perspective shapes how I lead and support my team. We believe in working hard while also maintaining balance, flexibility, and a positive atmosphere. Outside the office, giving back matters to us as well. I currently coach basketball at the Boys & Girls Club and am excited to become even more involved in the local community as we continue to put down roots.For our team, we offer 10 days of PTO, a Simple IRA, a hiring bonus, and a strong emphasis on work-life balance. Our culture is fun, competitive, and family-oriented, with everyone working together toward shared goals. We’re looking for resilient, communicative, and positive team members who don’t shy away from challenges, can push through rejection, and thrive in a fast-paced, team-first environment. If you’re motivated, competitive, and ready to grow alongside an agency that’s just getting started, this could be a great place to build your next chapter.ROLE DESCRIPTIONJohn Cook - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
Compensación $45,000.00 - $60,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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